ZohoDesk

ZohoDesk Zendesk might be a good solution, but it’s not that easy to use. You must purchase multiple add-ons to build it as a complete support solution, it’s time-consuming to get started, and getting out is painstakingly difficult. There’s more to Zendesk than meets the eye. Get a view of the larger picture by taking our interactive quiz and make an informed choice between Zoho Desk and Zendesk.When looking for a Zendesk alternative, you should strive for a solution that delivers robust features at a reasonable price. Customer service software should not only make life easier for your agents, but for the other stakeholders (your customers, managers, and administrators) as well. Let’s take a look at how Zendesk Support and Zoho Desk compare in specific categories.

ZohoDesk comes at a better price, when compared to Zendesk, and it offers integration with other Zoho applications so you can keep your information in a single place. Their support is good and will guide you through many things. Also, their API is similar to other Zoho platforms, so employees can already be familiar with the technology. Their mobile app lets you work from any place and be informed about organization’s tasks and communications.